Forensic Investigation Officer

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

About the Role

Reporting to the Assistant Manager – Fraud Prevention & Investigations, the Forensic Investigation Officer will conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, waste or abuse committed against the company through collection, preservation, analysis, and presentation of evidence in support of various investigations and possible prosecution of fraud related malpractices.

Key Responsibilities

• Conduct forensic investigations by retrieving, analyzing, and securing evidence from various sources
• Support in maintain the chain of custody and ensure the integrity of evidence
• Document all findings and prepare reports to be used both internally and during prosecutions.
• Conduct fraud risk assessment to give reasonable assurance on the integrity of company systems
• Prepare investigation findings report for internal use and support law enforcement agencies in prosecutions where necessary.
• Performs other preventive compliance activities as required, including trainings;
• Performs other duties to support the operational function of the Investigation Unit as assigned.
• Attend Court as a witness in support of such evidence.

 Who We’re Looking For

Qualifications

• Undergraduate Degree from a recognized University preferably in Forensics & investigations, Criminal justice, Law, Statistics, Finance/Economics Computer Science, Cybersecurity, or a relevant field
• Certification in digital forensics (e.g., Certified Cyber Forensics Professional, GIAC Certified Forensic Analyst)
• CFE / CISA / CISM or other relevant certification is an added advantage.
• At least 2 years’ experience in fraud / forensic investigations.

Key Competencies

• Conflict resolution with display of good interviewing and interrogation skills
• High levels of confidentiality in data and information management
• Honest and ethical with high levels of integrity and confidentiality
• Excellent digital forensics analytical and report writing skills
• Ability to use both forensics and analytical tools to extract information from data set.
• Emotional intelligence and a high degree of cultural sensitivity
• Excellent interpersonal skills and ability to interact well with relevant parties