Customer Service and Logistics Internship

Ready to launch your career in logistics and customer service with a leading beverage company? Apply now for the KWAL Customer Service & Logistics Internship in Kiambu! Gain hands-on experience, develop valuable skills, and be part of a dynamic team shaping the future of supply chain.

Kenya Wine Agencies Limited (KWAL) was incorporated in 1969 and over the years KWAL has become a leading East African beverage champion in the manufacturing, exporting and importation of a wide range of alcoholic and non-alcoholic beverages. KWAL is a HEINEKEN OpCo.

Customer Service & Logistics Intern

Function: Supply Chain
Sub Function: Supply Chain – Customer, Logistics and Distribution
Type of Contract: Fixed Term

Are you obsessed with smart operations, data, and delivering top‑tier customer experiences? Ready to dive into a fast‑paced logistics world where every day actually matters?

Join us as a Customer Service & Logistics Intern and get hands‑on experience that builds real skills, real confidence, and a real career path.

What You’ll Do

• Transport & Logistics Support- Help coordinate daily transport operations ( routes, vehicles, deliveries), Assist in ensuring that products reach customers on time and on budget, supporting the transport invoice checks and helping to keep our transport partners compliant.
• Data & Insights- Assisting the Transport Officer in analysing transport KPIS, providing support in transport data collection and validation and helping create dashboards and reports that shape decision making within the function.
• Innovation & Improvement – Supporting the logistics team in using historical data to forecast logistics needs and spot trends, take part in projects aimed at optimising transport and booting efficiency.

What You Bring

• A Degree in Supply Chain, Logistics, Business, Operations or related field.
• Solid skills in Excel, Word, and PowerPoint.
• Familiarity with ERP systems (bonus points!).
• Strong analytical thinking + problem‑solving energy.
• A customer‑focused mindset and hunger to learn.

Work Setup

• This is a full‑time, office‑based internship.

Why You’ll Love It Here

• Build real‑world skills in logistics & customer service
• Be part of meaningful improvements in the supply chain
• Get the kind of experience that helps you stand out in your career