Sales Rep at Spinners & Spinners

ABOUT S&S

S&S is a vertically integrated textile solutions provider based in Ruiru, Kenya. We design, produce and distribute a vast array of textile consumer solutions in Sub-Saharan Africa under our two butterfly and texStyle®. brands

For further information about us, kindly visit our website: corporate.spinners.co.ke / www.spinners.co.ke.

What drives us:

Our energy, focus and commitment are directed towards living our Purpose which is: Empower Africa's Potential and Authenticity. We thrive in providing exceptional solutions to our customers proactively in a way that leaves them feeling valued and totally fulfilled; and to have S&S as their preferred Textile Solutions Provider.

Our Team is made up of Purpose Driven, Committed, Curious and Exponentially Driven people who strive to add value in all they do with the Customer in mind always.

Designation: Sales Rep - Local (Nairobi/ Central/Nyanza Kenya Market)

Function: Sales
Leadership Level: Specialist
Reports To: Sales Manager / Head of Sales
Direct Reports: None

CORE RESPONSIBILITIES

Customer Prospecting, Acquisition & Market Expansion

• First-hand knowledge of and network building skills specifically for the markets of the counties of Nairobi, Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi, Kisumu, Homabay, Migori, Kisii, Siaya, Busia, Kericho, Bomet, Kakamega (herein termed as Nairobi, Central or Western Kenya)
• Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
• Actively execute the acquisition of the prospects as per the targets

Relationship Management

• Build and maintain long relationship with the Customer to generate trust
• Market and story tell our brands and products and services-existing and new
• Keep the customer engaged actively via virtual & in person client engagement

Customer-wise Sales Growth & Forward Planning

• Managing primary wholesalers, importers and agents
• Monitor key accounts performance and drive business optimization and growth in range, variety and frequency

Order Processing & Fulfilment Planning

• Timely order placement into the system.
• Timely, collaborative communication with the relevant Teams
• Proactive sharing of information with the customer
• Develop and execute fulfilment plans with the customers

Market Insights & Learnings

• Actively and dynamically know our consumers, customers, markets, competitors, opportunities
• Learn from behaviors of customers/consumers to understand them better
• Provide the Company with marketing/sales intelligence to drive market leadership
• Have a good understanding and leveraging on local culture
• Understand the customers business, their clients, the challenges, the pain points, and the areas of growth

Differentiation & Innovation Commercialization

• Actively innovate offerings through in-depth and extensive customer and consumer driven insights
• Proactively drive new offerings in the market execute commercialization

Drive Universe Depth & Spread in Markets

• Execute sales and distribution plan for all business units in the focus regions as per this JD
• Drive sustainability through the spread of multiple universe offerings in core markets and through key customers

Brand Positioning & Buyer Experience

• Deeply understand and drive our Brands products & services in the market
• Proactively engage with customers on brands and products all the time

KEY DELIVERABLES

Sales Growth

• Achieve year round active business activity in the markets of Central Kenya
• Drive Growth of 20% YoY for next 3 years for our Expansion business units
• Drive Growth of 10% YoY for next 3 years for our Turnaround business units

Customer Acquisition & Market Expansion

• Establish key customers across all expansion and turnaround business units
• Cultivate and develop eco systems of primary users in expansion business units to enable brand differentiation

Brand & Product Differentiation

• Drive brand awareness, loyalty, and growth through value propositions localized for the user base in each market

Sales Strategy Execution

• Drive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion business units
• Drive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround business units

Key Customer Growth Pathways

• 40 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth over the next 3 years evenly spread across Expansion business units

KEY DECISION MAKING

• Sales Targets Achievement
• Customer Base & Acquisition Growth
• Sales Pipeline & Forecasting
• Managing Credit Risk

KEY SKILLS & COMPETENCIES

• Products, Sector & Market Knowledge
• Excellent Sales and Negotiation Skills
• Hi Trust Customer Relationship Builder
• Multi Cultural & Multi Lingual
• Results Driven
• Market Learning Led

COMPANY EXPECTATIONS

• Uphold and live the Organization's Core Values & Culture
• Understanding the Company Strategy
• Execute and Realize the Goals of the Company
• Market Focus and Commercialization Approach
• Customer Growth Driven
• Problem Solving and Team Player
• Self Driven & Accountable

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