Entry Level

Operations Team Members

Java House

Nanyuki

Overview

Posted 1 month ago
Experience: 3 - 6 Months
Min. Education level: High School (KCSE)
Specialism: Catering & Hotel Management / Hospitality & Tourism / Waiter/Waitress
Deadline: Friday, August 14, 2026

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Vacancy Description

Entry Level
Nanyuki
Posted 1 month ago
Applications have closed

Java House Africa is hiring five Operations Team Members at their Nanyuki branch.

KEY ACCOUNTABILITIES:

Key Result Areas/ Key Performance Indicators

In charge of kitchen hygiene.
Ensure that all detergents are used correctly, recipes and S.O.Ps are followed to the latter for production of beverages and standards for portion sizes are consistently maintained.
Taking food and beverage orders from customers and ensure prompt service delivery by presenting bills and give back correct change to the guest within the shortest time possible.
Attend to the tables and guarantee compliance to cleanliness standards, assist guests on easy menu navigation and to communicate cautiously to the guest.
Check the quality of the final servings and resolve any issues accordingly based on recommended food and beverage standards.
Ensure necessary orders for proper mis-en place are given to the manager for ordering, ensuring accurate stock take Communication-attend shift briefings and proper utilization of company resources.
Ensures guest and staff washroom hygiene.
Ensures hygiene of the Front of House.
Ensure that food produced is of the right quality.

Performance Indicators

Food safety
Integrity
NPS
Margins
Station management

Duties & Responsibilities

Deliver food orders from the kitchen to tables promptly and accurately.
Ensure food presentation, temperature, and quality meet restaurant standards.
Communicate with kitchen and service staff regarding order status and guest needs.
Maintain the cleanliness of the waiter stations and the restaurant.
Always follow food safety and sanitation guidelines.
Assist with restocking condiments.
Support opening and closing duties as assigned depending on the business dynamics.
Maintain a clean, tidy, and working tables at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.
Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.
Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of the general kitchen.
Ensure proper waste management by disposing of bins and cleaning of grease traps.
Food preparation, presentation, correct storage, and production of the right quality.
Assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh.
Cleaning of guest and staff washrooms.
Cleaning and sanitization of the general kitchen.
Ensure proper waste management by disposing of bins and cleaning of grease traps.
Correct use of detergent.

Qualifications

Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities.
Must be flexible, a team player, highly responsible & reliable.
Must be customer-oriented and have excellent customer care techniques and application.
Ability to upsell and inform our guests about new menu products.
Must be result-oriented, self-driven, articulate, and pro-active.
In-house training in service.
6 months working experience as a certified Java House Staff. Ability to work under pressure and long hours.

EXPERIENCE

Must have basic housekeeping skills.
Be conversant with the Java House Africa coffee/beverage menu and dedicated to its systems and procedures.

SPECIAL CONDITIONS OF EMPLOYMENT

Must have a KCSE certificate with a mean grade of C plain
Must be interested in hospitality industry.
Should have a sound menu and product knowledge.
Should have been in the company for at least six months or have equivalent skills from a food and beverage set up.

CORE COMPETENCIES

Basic knowledge on food safety and HACCP plan.
Accommodative and adaptive to new changes and regulations.
Be able to work with speed and under pressure

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Operations Team Members

Java House

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Operations Team Members

Java House

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