Add CampusBiz as your preferred source for jobs on Google What you'll do
- Receive online and offline customer inquiries, answer questions about business, products and services, and deliver accurate company business information.
- Follow up on customer orders and business processing progress, conduct after-sales return visits, and solve customer problems in a timely manner.
- Collect customer demands, complaints and suggestions, summarize and synchronize to relevant departments to optimize service procedures.
- Establish and update customer files and daily work records to ensure complete and accurate customer information.
- Cooperate with sales and operation teams in customer docking and business coordination to improve customer satisfaction and repurchase rate.
___ Interested? ___
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