Reconciliation Assistant at APA Insurance

APA Insurance is hiring a RECONCILIATION ASSISTANT at the Head Office - Nairobi to reconcile assigned medical providers and support the business on medical financial issues. The role involves working closely with the finance, claims, and underwriting teams to ensure the integrity of financial data, compliance with accounting standards, and effective financial management within the medical accounting function.

KEY PRIMARY RESPONSIBILITIES

Reconciliation               

• Prepare weekly, monthly payments to medical service providers and confirmation of receipt of payments by providers.
• Prepare daily reimbursement payments for members and remittances
• Weekly / Monthly reconciliation of medical providers’ bills & accounts on an ongoing basis or on demand including visits to providers to sort out contentious bills/ issues
• Preparation of reports on a weekly, monthly basis.
• Following up for payment approvals.
• Foster effective working relationships with internal stakeholders, such as underwriting, claims, finance, and actuarial teams, to ensure alignment and collaboration in medical accounting activities.
• Share payment remittances to providers monthly / or as requested
• Customer service – address clients’ queries in form of telephone queries, letters, emails and walk–in clients.
• Maintain proper department standards, discipline and confidentiality regarding patients’ illness

ACADEMIC QUALIFICATIONS

• Diploma / bachelor’s degree in Finance.

JOB SKILLS AND REQUIREMENTS

• Computer literate and familiar with high processing speed using standard office software applications
• Mature, team player with strong interpersonal and persuasive skills
• Good Communication and interpersonal skills
• Good analytical skills and keen on details
• Excellent Negotiation skills
• Effective decision maker

PROFESSIONAL QUALIFICATIONS

• CPA(K)

EXPERIENCE

At least 1 years’ experience in a busy health Insurance environment or financial institution

 

Deadline: Thursday, November 12, 2026

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