Front Desk Receptionist at 3rd Park Hospital

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3rd Park Hospital Are Hiring a well-presented, articulate Front Desk Receptionist to be the first face of our clinic and deliver a luxury patient experience.

Duties

  • Welcome patients and run the front desk with warmth and discretion
  • Handle calls, WhatsApp, email and social media enquiries promptly
  • Schedule and confirm appointments; manage the doctor's diary
  • Explain treatment packages and pricing (training provided)
  • Process payments, invoices, M-Pesa and insurance paperwork; daily cash-up
  • Maintain patient files and clinic database
  • Keep reception and waiting area immaculate

Requirements

  • Diploma/degree in Front Office, Hospitality, Business or related
  • 2+ years' reception experience, ideally in a private clinic, spa, hotel or premium retail
  • Impeccable grooming and presentation
  • Excellent spoken and written English; Swahili essential; other languages a plus
  • Confident with computers, booking systems and social media
  • Discreet, organised, calm under pressure

___ Interested? ___

Apply for this vacancy

Deadline: Tuesday, November 10, 2026


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