Waiter/Waitress at Nexus Staffing Solutions

Nexus Staffing Solutions are urgently hiring on behalf of its client, customer-focused, presentable and reliable Waiter/Waitress in Umoja, Nairobi.

Salary: KSh 15,000 Net per Month
Reporting: Immediate

The successful candidate will be responsible for providing excellent customer service, taking customer orders, processing transactions through the Point of Sale (POS) system and ensuring a smooth dining experience.

Key Responsibilities

• Welcome and attend to customers professionally and courteously.
• Present menus, explain available dishes and assist customers with their orders.
• Take accurate customer orders and relay them to the kitchen.
• Operate the restaurant's POS system to process orders, payments and receipts.
• Ensure customer orders are served accurately and promptly.
• Handle customer enquiries, requests and complaints professionally. Maintain cleanliness and proper arrangement of tables and the dining area.
• Coordinate with kitchen staff to ensure efficient service delivery.
• Process customer bills and ensure accurate payment handling. Maintain high standards of hygiene, presentation and customer service.

Minimum Requirements

• Previous experience working as a waiter/waitress in a restaurant or hospitality
• Good communication and interpersonal skills.
• Practical experience operating a restaurant POS system is highly desirable.
• Customer-focused with a pleasant and professional attitude.
• Basic numeracy and ability to handle customer payments accurately.
• Ability to work in a busy restaurant environment.
• Honest, reliable, punctual and well-presented.
• Ability to work effectively as part of a team.

Important Consideration

Applicants residing in Umoja and surrounding areas will have an advantage.

---

---