Communications Associate at Haki Yetu Charitable Trust

Haki Yetu Charitable Trust seek to recruit a qualified, motivated and self-driven person to fill the position of Communications Associate in Mombasa with travel to coastal counties of coverage.

Haki Yetu Charitable Trust is a human rights organisation based in Mombasa, Kenya. We work with communities, civil society and duty bearers in Kenya's coastal counties to advance access to justice for vulnerable groups, democratic governance and accountability, and land, urban and climate justice.

REFERENCE NO.
HYCT/2026/COM-03

REPORTS TO
Head of Programs/Deputy ED

DEPARTMENT
Programs

ENGAGEMENT
Full-time, fixed-term contract

EXPECTED START
January 2027

POSITIONS
One (1)

JOB PURPOSE
To manage the production, publication and tracking of content that raises the visibility of Haki Yetu's mission, programmes and advocacy across digital, print and media platforms, and to provide first-line ICT support so that the organisation's systems, equipment and online platforms are functional, secure and well maintained.

KEY DUTIES AND RESPONSIBILITIES

Content and digital

• Support the Head of Programs to implement Haki Yetu's communications strategy, and prepare and run a monthly content calendar.
• Produce and schedule regular content for Haki Yetu's social media platforms and website.
• Take photographs and short videos at programme activities, and edit them for digital use.
• Design simple information, education and communication (IEC) materials, social media graphics, banners and presentations using approved brand templates.
• Draft news items, blogs, newsletters, press releases and activity highlights for approval by the Head of Programs.
• Translate and adapt content between English and Kiswahili for community and public audiences.

Campaigns and media

• Support advocacy and awareness campaigns (e.g. 16 Days of Activism, Human Rights Day) through content production, outreach and logistics.
• Support organisation of media briefings, press events and interviews, and maintain an up-to-date media contacts list.
• Monitor media coverage and social media performance, and prepare monthly analytics reports with recommendations.

Brand, records and ethics

• Ensure communication materials follow Haki Yetu's brand guidelines and donor visibility requirements.
• Maintain an organised photo, video and publications library with signed consent forms.
• Apply ethical storytelling: obtain informed consent and never publish identifying details of survivors, children or at-risk human rights defenders.
• Support internal communication, including staff updates and the internal newsletter.

ICT support

• Provide first-line ICT support to staff on computers, printers, internet, email and collaboration tools, and escalate complex issues to service providers.
• Set up, maintain and keep an inventory of ICT equipment and software licences, in coordination with the Finance & IT Assistant.
• Manage user accounts, access rights and passwords for email, Microsoft 365/Google Workspace, the website and social media platforms.
• Maintain the website, domain and hosting arrangements, and coordinate with web and ICT service providers.
• Ensure regular data backups, up-to-date antivirus and software updates, and basic cyber-security practices across the office.
• Support set-up of audio-visual and online meeting equipment for meetings, trainings and hybrid events.
• Orient staff on safe and effective use of ICT tools, data protection and social media policy.

QUALIFICATIONS AND EXPERIENCE

• Education: Bachelor's degree in Communication, Journalism, Mass Media, Public Relations, Digital Media, Information Technology or a related field.
• Professional: Certificate in ICT support or networking (e.g. CompTIA A+, CCNA) and/or in digital marketing, photography, graphic design or video production is an added advantage.
• Affiliation: Accreditation with the Media Council of Kenya is an added advantage.
• Experience: Minimum 1 year of experience in communications, digital content or ICT support (internship experience counts), preferably in a civil society or development organisation. A portfolio of work samples is required.
• Computer skills: Proficiency in Microsoft Office; graphic design (Canva and/or Adobe tools); video editing; social media management and analytics tools; website management (e.g. WordPress); basic hardware, network and Microsoft 365/Google Workspace administration.

SKILLS AND COMPETENCIES

Technical

• Writing and editing in English and Kiswahili
• Photography and videography
• Graphic design.
• Social media management and analytics.
• Media relations
• Website management
• ICT user support and troubleshooting.
• Basic networking and cyber-security
• Records and digital asset management

Personal attributes

• Creativity and initiative.
• Attention to detail
• Integrity and respect for confidentiality.
• Sensitivity to the dignity of rights holders
• Teamwork and ability to work under tight deadlines

Deadline: Sunday, November 22, 2026

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