KEVIN OMMULI
@kevinommuli
With 9+ years in business process outsourcing, I turn complex workflows into scalable, data-driven systems. As a Project Team Lead at Sama, I led high-volume delivery operations, cutting turnaround times, improving client satisfaction and maintaining 98%+ SLA adherence through process optimization and performance analytics.
I now apply that operational and QA expertise to AI automation and AI agent evaluation. I’m Mercor-certified in Introduction to Agents and Mastering Model Mechanics, with hands-on skills in prompt engineering, context engineering, LLM output evaluation and data quality, and a clear grasp of how models work, from token prediction to context rot.
My strengths sit at the intersection of process intelligence, QA, workforce management and automation thinking. I believe in automation-first operations: AI handles repetitive execution, and people focus on high-value decisions.
I now apply that operational and QA expertise to AI automation and AI agent evaluation. I’m Mercor-certified in Introduction to Agents and Mastering Model Mechanics, with hands-on skills in prompt engineering, context engineering, LLM output evaluation and data quality, and a clear grasp of how models work, from token prediction to context rot.
My strengths sit at the intersection of process intelligence, QA, workforce management and automation thinking. I believe in automation-first operations: AI handles repetitive execution, and people focus on high-value decisions.
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