Linda Mungai

Provided technical support for web-based platforms and internal company systems. Performed regular content updates on websites and digital platforms to ensure information was accurate and current. Documented technical processes and created user training guides to help staff adopt new software tools. Troubleshot hardware and software issues, maintained system security, and collaborated with development teams to improve system performance and user experience.

Supported sales and marketing activities to promote products and services. Developed digital content including social media posts, website updates, and newsletters to engage customers. Conducted market research, identified potential clients, and assisted with client communication. Collaborated with the technical team to ensure product information on digital platforms was accurate and user-friendly.