Learning and Development Internship

Java House Africa is East Africa’s leading coffee-led restaurant chain. We’re hiring a Learning and Development Intern!

If you’re ready to grow your career in Talent, Learning & Development and make a real impact, we’d love to hear from you.

Duties and Responsibilities:

• Scheduling training sessions.
• Communicate information about training events in a timely and professional manner to ensure the business is kept up to date with learning and development activities.
• Assist in ensuring the training material is up to date
• Keeping track of employees’ training records and maintaining the Learning & Development Matrix.
• Assist in conducting Training Evaluations before and after to determine the effectiveness of all development programs.
• Play an active role in supporting the analysis, action planning and monitoring of the Employee Engagement survey.
• Assist with the development of specific action plans to address issues and concerns identified in the Employee Engagement Survey through the focus groups.
• Assist in identifying needs by working with the relevant leaders and TOTs within Java House & deliver learning solutions.
• Maintain accurate data on all development initiatives (PDP data, TNA Documents, Training Schedules, Training calendars, Attendance data).
• Assist in promoting positive employee relations through an environment that encourages open communication, trust, mutual respect and fun.
• Keeping up to date with developments in Learning & Development by reading relevant resources, going to meetings and attending relevant courses, as well as building relationships.
• Assist in delivering Training as and when required.

KEY ACCOUNTABILITIES:

• Administration
• Talent Management (PDP management)
• Employee Engagement (Ensure focus groups and feedback are running smoothly)
• Staff Induction/Onboarding

Key Result Areas/ Key Performance Indicators

Performance Indicators 

Talent Management (PDP management)

• Coordination of Personal Development Plan review meetings to capture the gaps
• Oversee the Development and implementation of learning interventions (in-house or external)
• Plan and ensure the execution of the annual talent review exercise

Staff Induction/ Onboarding

• Assist in onboarding new staff when required to.
• Effective follow up of probation (30, 60, 90) as per due dates
• Ensure accuracy of information in the L&D systems for new joiners.

Drive Employee Engagement activities that will foster high performance and leads the organization in meeting its goals

• Assist in conducting Awareness sessions to clarify the Java purpose, Vision, Mission & Values to inspire and engage the workforce
• Ensure the development & implementation of action plans by respective departments
• Facilitate employee communication on focus groups.
• Participate in culture change activities

Qualifications

• University/College degree in a related discipline is preferred
• Excellent interpersonal, communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team

Core COMPETENCIES

• Excellent interpersonal skills
• Highly organized
• Good communication skills
• Good facilitation skills
• High level of attention to detail
• Excellent presentation skills
• Business awareness
• Strong analytical and problem-solving skills