Operations Intern

As Operations Intern at CrossBoundary Energy, you directly support our Nairobi operations and help redesign internal systems. Use your strong communication and Microsoft skills in a fast-paced environment. Want to gain real-world experience and create lasting change in emerging markets? Apply now and power your future!

What you will do

We are looking for a proactive and detail-oriented Operations Intern to join our CrossBoundary Energy Operations team. This internship provides hands-on experience supporting daily operations such as maintaining and redesigning internal systems and platforms, managing day to day operations in Nairobi, development and accreditation of our Quality Management System and playing a key role our redesign of our internal project processes. It’s an ideal opportunity for someone eager to gain real-world operational experience in a collaborative, fast-paced environment.

Responsibilities

• Support the Data Operations team in maintaining up-to-date information for all CBE contacts, accounts and leads (using Microsoft Dynamics)
• Trialling new AI tools with the IT team including bots and agents for use by internal team and on CBE sites
• Support the daily operations in the Nairobi office including quality management of the facilities.
• Managing backstage reorganisation of CBE sharepoint and design of CBE intranet including document management system, file naming protocol and archiving process
• Working with People Team to develop CBE induction process covering training and office specific orientation
• Working with People Team to develop site and/or project specific protocols and guidance.
• Collaborate with relevant stakeholders to update key documents such as policies and employee handbook.

Who you are

• You are a self-starter who is passionate about creating lasting change within emerging markets
• High tolerance for ambiguity and an ability to operate effectively in a changing context
• Enthusiastic problem solver with an analytical and creative brain
• Strong written and verbal communication skills; ability to communicate clearly and effectively with diverse audiences
• Ability to build strong relationships with partners and colleagues in challenging environments
• Strong Word, Excel and PowerPoint skills

Preferred Skills (Not Mandatory)

• Experience with Microsoft 365 (Outlook, Word, Teams, OneDrive, SharePoint, Excel).
• Experience with project management software (e.g. Microsoft Projects) are desirable

Location 
Candidates will join our team in Nairobi, Kenya

About CrossBoundary Group

CrossBoundary Group is a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets. CrossBoundary Advisory has advised on over US$700 million of closed transactions in underserved markets across a broad range of impactful sectors, including agriculture, health, education, manufacturing, ICT, infrastructure, and clean power. Our investment platforms, CrossBoundary Energy, CrossBoundary Access, and CrossBoundary Real Estate, directly finance projects to bring cheaper, cleaner, and more reliable electricity, as well as education infrastructure, to developing countries. Anchoring the Group’s work in the renewable energy sector, CrossBoundary Energy is currently active in more than 10 African countries and has a portfolio of over US$100 million of renewable energy projects for commercial and industrial clients across the continent. CrossBoundary Access uses blended finance and an innovative project financing structure to unlock capital for mini-grids with a mission to bring electricity for the first time to more than 170,000 people. Learn more at www.crossboundary.com

Why join us?

CrossBoundary is a unique group of people genuinely excited by the opportunity to make a difference in some of the world’s most challenging and exciting renewable energy markets, driven by a mission to unlock capital for sustainable growth and strong returns in underserved regions. Team members come from diverse backgrounds but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.