Are you highly organized, reliable, and excellent at keeping office operations running smoothly? Viaservice is seeking a full-time Administrative Assistant to join our team in Nairobi, Kenya!
Viaservice Limited specializes in innovative digital and trade finance solutions tailored to the dynamic needs of the logistics and transportation industry in emerging markets.
DEPARTMENT Administration
LOCATION Nairobi
REPORTING TO HR & Admin Officer
POSITION TYPE Full Time
The Administrative Assistant provides essential support to ensure the smooth day-to-day operations of the office - coordinating front-office activities, administrative tasks, and commercial support across the team.
Roles & Responsibilities
- Front office management and reception duties.
- Maintain visitor logs and manage appointments.
- Keep the office neat, organized, and presentable.
- Assist with filing, photocopying, scanning, and document management.
- Provide general support to staff and management.
- Support the execution of marketing campaigns and communication.
- Handle office hospitality, cleaning, and hygiene standards.
- Provide frontline customer care support.
- Handle incoming calls, emails, and correspondence.
- Manage office supplies, stationery, and inventory.
- Liaise with service providers and vendors as required.
- Maintain customer databases, marketing materials, and records.
- Provide administrative support for commercial activities.
- Any other duties assigned from time to time.
Qualifications & Requirements
EDUCATION
Diploma or Certificate in Business Administration. Office Management, or a related field.
PERSONAL ATTRIBUTES
- Professional and presentable.
- Strong organizational and multitasking abilities.
- Keen attention to detail.
- Reliable and works with minimal supervision.
- High integrity and discretion.
EXPERIENCE & SKILLS
- Minimum 2 years' experience in office administration, customer service, or a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Basic knowledge of digital marketing tools.
- Strong communication in English and Kiswahili.
- Basic knowledge of office equipment (printers, scanners, telephones).
Deadline: Sunday, July 12, 2026
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