Kenya National Commission on Human Rights (KNCHR) is hiring an entry-level REGIONAL SERVICES OFFICER – WESTERN REGIONAL OFFICE in Kisumu.
KNCHR is an independent state agency established under Article 59 of the Constitution of Kenya to act as the country’s national watchdog, mandated to promote, protect, and monitor human rights across both public and private spheres.
Reference: KNCHR/ADM/RSO/03/07/2026
Reports to: Assistant Director/Regional Coordinator
Location: Kisumu with occasional travel
Duration: Permanent and Pensionable
Gross Salary: Kshs. 100,250
Job Purpose
This position is responsible for conducting research on various human rights issues with the objective of informing the Commission’s interventions in relation to legislation, policy and implementation of human rights concerns and that the State complies with regional and international human rights standards.
Key Responsibilities
- Screening of client/Petitioners and receive inquiries for complaints processing from victims seeking redress for human rights violations to facilitate the justice process and seek favourable outcomes for them.
- Analyze case files and in consultation with the regional coordinator and institutional mandate make appropriate decisions, determinations and recommendations on complaints that have been lodged at the regional office.
- Provide legal advice and or representation to clients on Human Rights Related court cases and disputes.
- Prepare sound legal opinions on complaints brought forward beyond arbitration. Generate advisories for submission to relevant actors on human rights issues.
- Facilitate public education and training programmes on human rights themes.
- Participate in field investigations and legal research in response to Human Rights violation cases noted or reported to the regional office to determine the way forward in pursuit of justice for the complainants and submit timely actionable reports.
- Offer legal counsel to inform complainants on the law with regard to possible human rights violations to equip them on next steps and options available to them to mitigate said situations.
- Refer complaints that fall outside the mandate of the commission to appropriate agencies for resolution as a way to assist them despite being outside the service parameters of the commission.
- Prepare reminders and acknowledgements to keep petitioners informed on the status of the complaints they have lodged on Human Rights violations at the regional office.
Skills, Experience and Minimum Qualifications
- Bachelor’s degree in law from a recognized university.
- Be admitted as an Advocate of the High Court of Kenya.
- At least 1 year of relevant service in a comparable position from a reputable organization.
- Good understanding of human rights and other relevant laws.
- Good research skills.
- Good communication, listening and client management skills.
- Computer literacy.
