Sales Internship

Role Overview:

Location: Tilisi, Limuru
Department: Sales
Reports To: Commercial Lead
Experience Level: 2 Years

We are seeking a dynamic and results-driven Sales Intern to support our B2C sales operations. The ideal candidate will be responsible for engaging customers via phone, converting leads, following up on orders, and driving repeat business through excellent customer service.

Key Responsibilities:

• Conduct daily outbound calls to leads and existing customers to promote products, upsell, and drive conversions.
• Engage with repeat customers to facilitate re-orders and ensure a positive customer experience.
• Follow up on inquiries, leads, to close sales opportunities.
• Maintain and update customer records in the system, including call logs, feedback, and order details.
• Respond to customer questions, complaints, or concerns with professionalism and efficiency.
• Work closely with dispatch teams to ensure accurate order fulfillment and delivery follow-up.
• Prepare basic sales reports and performance updates.
• Assist in identifying trends in customer preferences and market feedback.

Job Requirements

• Diploma or degree in Sales, Marketing, Business, Agribusiness, or a related field.
• 1–2 years of experience in sales, tele sales, or customer service, preferably in FMCG or agribusiness.
• Strong phone communication skills in both English and Kiswahili.
• Proactive, confident, and persuasive with a customer-first attitude.
• Familiarity with sales tracking tools.
• Comfortable working in a fast-paced, target-driven environment.
• Strong organizational skills and attention to detail.