Hostess

Gem Forest Hotel Nairobi – MGallery Collection is seeking an exceptional Hostess to launch our guests’ unforgettable journey. If you thrive on creating warm welcomes, possess polished interpersonal skills, and are eager to grow with a world-class brand, Apply Today!

You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive!

What you will be doing:

• Consistently offer a professional and friendly greeting, and provide engaging service
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21