Debt Accounts Collection Manager

The HSBS Group is a professional international consultancy firm with a combined 45 years of entrepreneurial, management, teaching, and business start-up experiences. The team works with organizations and individuals to provide a practical approach to challenges and opportunities while focusing on results.

The HSBS Group is seeking to find suitable candidate to fill the position of a Debt Accounts Collection Manager in its Nairobi office. The interviews will be ongoing as applications are received.

POSITION: Accounts Collection Manager

The Accounts Collection Manager will be responsible for contacting debtors, sending demand letters and field Visit Candidates must be able to skip trace successfully with minimal information such as ID, able to keep time lines a. past debt collection experience will be added advantage.

Essential Duties and Responsibilities:

• Regularly communicate and provide management with updates regarding account status; recommend changes if needed,
• Continual outbound calling to debtors and their referees to obtain new leads on customer /collateral locations,
• Effectively use all Internet databases and phone tools in order to locate customers.
• Skip Tracing of customers and/or other parties to identify last known address to locate the clients collate. or customer..
• Attempting verbal contact with our client’s customer, references, relatives and associates via phone
• Frequent communication with debtor to ensure all they make their payment without further delay

Minimum Qualifications:

• Certificate, Diploma or degree in any Business, Accounting, Finance or related filed
• Strong negotiation and communication Skills
• Experience with debt collection legislations will be an added advantage,
• Good organizational skills,
• Effective time management skills / ability to multi-task efficient’,
• Professionalism and business savvy,