Reservations Intern

Kickstart your travel career with Bobu Africa! Bobu Africa, An Innovative Natural Travel and Lifestyle Brand, are Hiring a Reservations Intern to join our team in Kenya! As Reservations Intern, you’ll dive into tour bookings, master industry systems, and craft dream safaris. Use your stellar communication and problem-solving skills in a fast-paced environment, supporting Sales, Operations, and Finance teams. If you have a Tourism diploma and a passion for East Africa, this is your chance! Ready to create unforgettable experiences? Apply now!

Are you passionate about travel, highly organized, detail-oriented, and eager to grow your career in the travel industry?

This is a great opportunity to gain hands-on experience in tour reservations, learn industry systems, and work in a fast-paced travel environment.

Qualifications

• Bachelor’s degree or Diploma in Tourism, Hospitality, or a related field.
• Minimum 1 year of experience in reservations for a safari tour company and tour operations.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Office and familiarity with booking systems.
• Attention to deatail, multitasking ability, and customer-first approach.
• Knowledge of East Africa destinations is a plus.

Key Responsibilities

• Support in processing and confirming flights reservations, hotels, and activities.
• Liaise with hotels, airlines, and service providers to ensure availability and smooth delivery.
• Assist in issuing hotel vouchers, itineraries, quotations, invoices, and booking confirmations to sales team.
• Assist the sales team in creating itineraries based on client needs.
• Address booking changes, cancellations, special requests, and emergency support.
• Collaborate with Sales, Operations, and Finance teams to align bookings with company processes.
• Assit in keeping up-to-date digital and physical files for all reservations and related documents.
• Monitor service standards, gather feedback, and help improve the process.

If you are ready to build your skills and contribute to creating unforgettable travel experiences, we’d love to hear from you!