Yocean Group Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Support & Marketing Assistant. The ideal candidate will support customer service operations while assisting in marketing activities to promote the company’s products and services.
Key Responsibilities:
- Respond to customer inquiries and provide timely support across various channels.
- Maintain strong customer relationships and ensure high levels of satisfaction.
- Assist in executing marketing campaigns and promotional activities.
- Manage social media platforms and support content creation.
- Handle customer feedback and escalate issues where necessary.
- Maintain accurate customer records and reports.
Requirements:
- Diploma or Degree in Marketing, Business Administration, or a related field.
- Experience in customer service and/or marketing roles is an added advantage.
- Strong communication and interpersonal skills.
- Proficiency in social media platforms and basic marketing tools.
- Good organizational and multitasking abilities.
Key Competencies:
- Customer focus
- Communication skills
- Creativity and initiative
- Teamwork and adaptability
Deadline: Thursday, April 30, 2026
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