Employment Type: Full-Time
Salary: Ksh.18,050
Role Overview
Aline Facility Management are recruiting on behalf of their client in the Betting & Casino industry. Our client is looking for energetic Telemarketing Agents with a strong ability to convert leads and promote betting and casino services. Applicants must have previous experience working in another betting company and/or casino. acquisition to asset recovery. The primary objective is to develop robust risk policies, strengthen fraud prevention, optimize collection strategies, and collaborate with technical teams to enhance risk control systems.
Key Responsibilities
- Make inbound and outbound calls to new and existing clients.
- Explain products/services and convert leads into active users.
- Promote offers, bonuses, and new features to customers.
- Follow up on leads and maintain accurate records in company systems.
- Handle customer inquiries and escalate where necessary.
- Share basic weekly performance reports.
Qualifications & Experience
- Mandatory: Previous experience in a betting company and/or casino
- Minimum 1 year in telesales or telemarketing
- Strong persuasive and communication skills
- Excellent phone handling and ability to work in a fast-paced environment
- Proficient in Google Workspace