CloudPlexo, a forward-thinking IT consulting company helping organisations accelerate their digital transformation, are looking for an ambitious, energetic graduate to join our team as a Sales Development Representative (SDR) Graduate Trainee either in our Nairobi office. This is an entry-level role designed to launch your career in technology sales. You will be the first point of contact for prospective clients — identifying opportunities, generating qualified leads, and booking meetings for our senior sales and consulting teams.
You will receive structured training on our service offerings across Cloud, Cybersecurity, and AI, along with mentorship, sales methodology coaching, and a clear progression path toward Account Executive or Solutions Sales roles.
Key Responsibilities
- Research and identify prospective clients across target industries using tools such as LinkedIn Sales Navigator, CRM platforms, and market databases
- Generate new business opportunities through outbound prospecting: cold calls, personalised emails, and social selling
- Qualify inbound leads from marketing campaigns, webinars, and events, and route them to the appropriate sales team members
- Book discovery meetings and product/service demonstrations for Account Executives and Solutions Consultants
- Learn and clearly articulate CloudPlexo’s value proposition across cloud solutions, cybersecurity offerings, and AI consulting
- Maintain accurate and up-to-date records of all prospect interactions in the CRM
- Collaborate with marketing to provide feedback on campaign quality and messaging effectiveness
- Consistently meet or exceed weekly and monthly targets for outreach activity, qualified leads, and booked meetings
- Stay informed on cloud, cybersecurity, and AI industry trends to engage prospects in credible, relevant conversations
- Participate fully in the graduate training programme, including sales methodology workshops, technical foundation courses, and shadowing senior colleagues
What We’re Looking For
Essential
- A recent graduate (or final-year student) with a bachelor’s degree in Business, Marketing, Computer Science, Information Technology, or a related field
- Strong verbal and written communication skills, with the confidence to engage senior decision-makers
- A genuine interest in technology — particularly cloud computing, cybersecurity, and AI
- Self-motivated, resilient, and comfortable with rejection as part of the sales process
- Excellent organisational skills and attention to detail
- A coachable mindset and eagerness to learn
Desirable (Not Required)
- Previous experience in sales, customer service, telemarketing, or a customer-facing role (including internships or part-time work)
- Familiarity with CRM tools (e.g., HubSpot, Salesforce)
- Basic understanding of cloud platforms
- Experience using LinkedIn or other social platforms for professional networking
What We Offer
- Structured graduate training programme with dedicated mentorship
- Sponsored technical certifications (AWS, Microsoft, cybersecurity fundamentals)
- Competitive base salary plus uncapped commission/bonus structure
- Clear career progression path
- Exposure to cutting-edge technologies in cloud, security, and AI
- Collaborative, supportive team culture with regular coaching and feedback
