MasterCraft Assistant - Placement and Value Chain Support at RefuSHE

RefuSHE are hiring an entry-level MasterCraft Assistant in Nairobi.

About RefuSHE

RefuSHE Kenya protects, educates and empowers orphaned, unaccompanied and separated refugee girls and young women to build healthier and more resilient futures for themselves and their children. The organization works across protection, education, skills development, livelihoods and economic empowerment.

Background Context

RefuSHE is embarking on a four-year Angaza program delivered by a consortium of implementing partners , seeking  to advance economic and financial inclusion for diverse refugee and host community young women aged 18–35, including persons with disabilities, operating within the informal economy in camp and urban contexts. To bypass systemic barriers to formal employment, the program scales refugee-led, gender-responsive models through a multi-pronged strategy combining market-relevant skills training, apprenticeships, access to capital, and market linkages to strengthen young women-led micro-enterprises and livelihoods.

Job Title: MasterCraft Assistant-Placement and Value Chain Support
Ref No.: RK/HR/IREC26-10
Program: Angaza
Supervisor: Project Officer-Enterprise Development
Location: Nairobi, Kenya
Contract Duration: 1 year

Position Summary

The MasterCraft Assistant-Placement and Value Chain Support will contribute to strengthening refugee women's economic inclusion through market-responsive placement support, enterprise engagement, and value chain integration within Nairobi's urban economy. The MasterCraft Assistant-Placement and Value Chain Support will support placement, apprenticeship, internship, production, and enterprise linkage activities for refugee and host community young women trained under RefuSHE livelihood and vocational programs. The role focuses on connecting participants to viable urban value chains and income-generating opportunities that are accessible, safe, and market-driven for refugee women in Nairobi. The position supports participant transition from training into employment, self-employment, production groups, cooperatives, and small enterprise opportunities.

Priority urban value chains may include:

• Tailoring and garment production
• Beauty and wellness services
• Food vending and catering
• Artisan and handicraft production
• Cleaning and hospitality services
• Urban agribusiness and kitchen gardening
• Digital and online micro-enterprises
• Retail and small trade businesses
• Home décor and accessories production
• Recycling and eco-friendly products
• Laundry and home-based services

Key Responsibilities

Placement and Enterprise Linkages

1. Support placement of participants into internships, apprenticeships, attachments, and employment opportunities.
2. Identify and maintain relationships with businesses, workshops, salons, production centers, and enterprises willing to engage refugee women.
3. Support participants to transition into self-employment and enterprise opportunities.
4. Assist in coordinating participant placements within safe and inclusive working environments.
5. Conduct follow-up with employers, mentors, and participants during placement periods.
6. Support matching of participant skills with market opportunities and business needs.

Value Chain and Market Support

1. Support mapping of viable urban value chains and business opportunities for refugee women in Nairobi.
2. Assist in identifying market trends and income-generating opportunities within the informal and MSME sectors.
3. Support participant access to:

• Supplier networks
• Production opportunities
• Local markets.
• Cooperatives and savings groups
• Business associations
• E-commerce and digital marketplaces

4. Assist in organizing exhibitions, product showcases, networking forums, and market engagement events.

Participant Coaching and Follow-up

1. Support participants with job readiness and workplace orientation.
2. Conduct follow-up visits and check-ins with placed participants and business groups.
3. Support participants in addressing workplace and enterprise-related challenges.
4. Encourage professional conduct, customer service, and business ethics among participants.
5. Support mentorship and peer learning initiatives.

Documentation and Reporting

1. Maintain placement records, employer databases, and participant tracking systems.
2. Support data collection on:
3. Employment outcomes
4. Business engagement
5. Enterprise growth
6. Participant income improvement
7. Assist in preparing reports, placement summaries, and success stories.
8. Maintain updated records of market linkages and value chain partnerships.

Community and Stakeholder Engagement

1. Build positive relationships with:

• Local businesses
• Market actors
• Production groups
• Vocational institutions
• Community leaders
• Refugee-led organizations

2. Support outreach and mobilization activities for economic empowerment programs.
3. Represent RefuSHE during market and community engagement activities when assigned.

Safeguarding and Compliance

1. Ensure safe and ethical placement practices for all participants.
2. Promote safeguarding, dignity, and non-discrimination within placement and enterprise environments.
3. Monitor participant safety and well-being during placement activities.
4. Adhere to RefuSHE safeguarding, PSEA, and organizational policies.

Qualifications and Experience

Education

• Diploma in: Entrepreneurship Community Development Business Administration Vocational Education Social Sciences Development Studies Or related field.

Experience

• Minimum 1-2 years' experience supporting livelihoods, vocational training, enterprise development, or job placement programs.
• Experience working with refugees, women, youth, or vulnerable populations is preferred.
• Experience engaging in MSMEs, informal businesses, or urban livelihood actors is an added advantage.
• Experience in apprenticeship or internship coordination preferred.

Required Skills and Competencies

• Strong interpersonal and networking skills.
• Good understanding of Nairobi's informal economy and MSME sectors.
• Basic knowledge of value chain development and enterprise support.
• Strong organizational and coordination abilities.
• Good documentation and reporting skills.
• Ability to work effectively with diverse communities and businesses.
• Strong communication and participant engagement skills.
• Problem-solving and relationship management abilities.
• Proficiency in Microsoft Office applications.
• Fluency in English and Swahili; additional refugee community languages are an advantage.

Core Competencies

• Job placement coordination
• Enterprise and market linkage support
• Value chain engagement
• Community outreach and networking
• Participant coaching and follow-up
• Documentation and reporting
• Safeguarding and ethical engagement

Deadline: Friday, October 23, 2026

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