Loan Recovery Assistant

Hazina Sacco is hiring a Loans Recovery Assistant in Kenya. You will monitor loan repayments, contact members with overdue accounts, and negotiate repayment plans. You’ll also maintain detailed records, prepare recovery progress reports, and assist members with inquiries. Submit your application to join our fast-growing team.

Hazina Sacco Society are a fast-growing National SACCO with a country-wide membership from Government Ministries and Parastatals, private organizations and individuals.

Hazina Sacco Society wishes to recruit for the following positions: –

LOANS RECOVERY ASSISTANT-1 POST

Minimum Requirements

• A Business-related Degree from a recognized University.
• Minimum of CPA Part 2
• At least two (2) years’ experience in a similar position
• Qualification in credit management (CCP) and knowledge of Navision/ proficiency in Ms Office with emphasis on Excel are an added advantage

Duties & responsibilities

• Monitor repayment schedules and follow up with members to ensure adherence to agreed-upon terms
• Contact delinquent members via phone, email or in person to discuss overdue loans.
• Negotiate repayment plans and arrangements tailored to members’ financial situations
• Maintain accurate and detailed records of all interactions with delinquent members
• Prepare and submit regular reports on recovery progress, including updates on outstanding debts, collections made and recovery rates
• Provide prompt and courteous assistance to members
• Address member inquiries related to loans recovery
• Co-ordinate with external debt collection agencies to escalate recovery efforts
• Ensure compliance with internal policies, procedures and regulatory requirements throughout the debt recovery process
• Identify and report potential risks or issues that may impact loan recovery operations

Job Competencies

• Excellent communication and negotiation skills
• Basic understanding of credit recovery principles and practices
• Detail-oriented with a focus on accuracy
• Good interpersonal skills
• Ability to work with strict targets and deadlines