The Independent Policing Oversight Authority (IPOA) wishes to recruit results-oriented Kenyan citizens to fill vacant positions of a Counselling Officer in Headquarters/ Nairobi/ Regional Offices.
IPOA’s main function is to provide for civilian oversight over the work of the Police.
IPOA/HR/22/2026; COUNSELLING OFFICER II
JOB GRADE IPOA 9 (1 POSITION)
(CONSOLIDATED SALARY KSH. 90,000 – 130,000)
Grade IPOA 9
Directorate
Complaints Management and Counselling Services
Department
Counselling Services
Reports to
Senior Assistant Director, Counselling Services
Job Purpose
This cadre is responsible for providing professional psychosocial support to external clients who are psychologically affected as a result of their victimization by the police as well as providing professional psychosocial support to staff members.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Supporting the implementation of policies, strategies, guidelines, plans, standards, tools and procedures pertaining to Counselling Services;
- Updating records in the counselling department;
- Collecting and collating data for developing internal and external reports for counselling services;
- Assessing clients’ psychological status for appropriate action and recommendations;
- Providing psychosocial services to complainants and their families, witnesses and survivors following police action or inaction;
- Providing psychosocial services to staff; and
- Participating in the case intake committee.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
- Bachelor’s Degree in Counselling, Psychology or equivalent qualifications from a recognized institution;
- Membership to a relevant and recognized professional body;
- Valid practicing license issued by the Counsellors and Psychologists Board;
- Proficiency in computer applications.