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Entry Level

Officer – Knowledge Infrastructure

KRA

Nairobi

Overview

Posted 10 months ago
Experience: Min. 1 Year
Min. Education level: Bachelor's Degree
Specialism: Knowledge Management / Library & Information Science
Deadline: Monday, September 8, 2025

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Vacancy Description

Entry Level
Nairobi
Posted 10 months ago
Applications have closed

About Company

Kenya Revenue Authority

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Industry: Financial ServicesGovernmental

The Kenya Revenue Authority (KRA) is the National Revenue Collection Agency for the Government of Kenya. Our Vision is: “An agile tax and customs revenue agency facilitating voluntary compliance for all.”

The Authority is seeking to recruit results-oriented, self-driven, dynamic, and experienced individuals with high integrity to fill the following positions:

Officer – Knowledge Infrastructure

Terms of Service: Three (3) years, Fixed Term Contract

Remuneration: As per KRA salary structure

The Officer – Knowledge Management (Knowledge Infrastructure) reports to the Supervisor – Knowledge Infrastructure

Job Summary.

The job holder is responsible for providing technical support in the Authority’s knowledge management infrastructure, customization, upgrading, maintenance, and supporting knowledge identification, capture, sharing, collecting and publishing in the corporate knowledge base, as well as conducting knowledge sharing sessions/webinars.

Duties and responsibilities

Support in the development, customisation and maintenance of the knowledge management system, iKnow Platform
Monitor and report the functionality and availability of knowledge management systems.
Facilitate and support users in the utilization of the knowledge management platforms.
Raise knowledge awareness by implementing awareness, publicity, training, sensitisation and communication of knowledge management initiatives.
Graphics design – designing knowledge management (KM) messages/posters.
Prepare and provide knowledge management performance transactions, and reports.
Conduct follow-ups, engagements with departments to identify, collect and publish knowledge resources on the iKnow Platform
Create a taxonomy for publishing and finding knowledge resources in the corporate knowledge base
Record interviews and other knowledge extraction activities using AV equipment.
Record virtual knowledge management webinars, knowledge sharing sessions and meetings, editing the recordings to make them more informative
Compress edited videos to the recommended size before publishing to ensure they do not take up much space on the iKnow Platform.
Create meeting links, offer technical support in all Knowledge Management virtual sessions and generate attendance registers for all sessions.
Edit videos from various sources, i.e Knowledge Retention & Transfer, media interview segments, extracts from previous videos,
Administer knowledge management platforms, e.g KM Lotus group emails, KM Webex platform.

Person specifications

For appointment to this job, the candidate must have:

Bachelor’s degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognized institution.
Proficiency in Computer Applications.
Membership in a relevant professional body, such as knowledge management.
One(1) year of relevant work experience.

Functional competencies

Organization awareness.
Good interpersonal and communication skills.
Team player.
Results-oriented.
Proficiency in installation, use, mapping, customization and migration of knowledge repositories – DSpace.
Knowledge of configuration and use of major databases, i.e Postgres and MYSQL

Officer – Knowledge Infrastructure

KRA

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Officer – Knowledge Infrastructure

KRA

Is this your next job?

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View more jobs at KRA →

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